Frequently Asked Questions

Everything you need to know about the product and billing.

What exactly is WMSBIZ?

WMSBIZ is a modern, cloud-based Enterprise Resource Planning system specifically designed for B2B distributors and wholesalers. It unifies your inventory management, sales orders, CRM, procurement, and financial analytics into a single pane of glass.

How long is the free trial, and do I need a credit card?

We offer a fully-featured 14-day free trial. You do not need a credit card to sign up. Once your trial expires, you will be prompted to enter billing details to continue using the platform.

Can I import my existing customers and inventory?

Absolutely. Our seamless data migration tools allow you to bulk-import your existing Customer databases, Product Catalogs, and current Stock Levels directly from CSV files during your onboarding.

Which couriers do you integrate with?

WMSBIZ supports direct API label generation with Royal Mail (Click & Drop) and DPD UK — once your warehouse staff packs an order, the system requests the shipping label and tracking number automatically. You can also dispatch with FedEx, DHL, Evri, Yodel, UPS, Parcel Force, Whistl, or Parcel2Go by entering the tracking number manually; API integrations for more carriers are on the roadmap.

Which eCommerce platforms can I connect?

WMSBIZ connects directly to Shopify, WooCommerce, and BigCommerce. Orders are pulled into WMSBIZ automatically every 15 minutes (or on demand with Sync Now), customers are matched or created, and stock level changes are pushed back to your store to prevent overselling.

Can I use WMSBIZ outside the UK?

Yes. WMSBIZ supports 32 countries including the UK, US, Canada, Australia, New Zealand, and all EU member states. Pick your country at signup and the platform configures your currency and tax terminology (VAT, GST, or sales tax) automatically — dates and times follow each viewer's own locale.

Is there a limit on how many warehouses I can add?

No! WMSBIZ supports multi-location inventory. You can create an unlimited number of physical warehouses, and within those, an unlimited hierarchy of rows, shelves, and bin locations.

Do you have a Developer API?

Yes. We provide a robust REST API secured via JWT. You can use it to programmatically sync stock levels, create sales orders from external storefronts (like Shopify), and extract financial data. Check out our API Reference in the Documentation.

Still have questions?

Our support team is here to help you evaluate if WMSBIZ is right for your business.

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