Frequently Asked Questions

Everything you need to know about WMSBIZ warehouse management, integrations, and billing.

What exactly is WMSBIZ?

WMSBIZ is a modern, cloud-based Warehouse Management System (WMS) and ERP platform designed for small-to-medium wholesale distributors, eCommerce brands, and growing warehouses. It unifies physical bin tracking, barcode scanning, multichannel sales orders, CRM, procurement, and financial analytics into a single pane of glass.

Which couriers do you integrate with for shipping labels?

WMSBIZ supports direct API shipping label generation with DPD UK / DPD Local (including Next Day 1^12, morning express 1^13/1^14, and weekend deliveries with automated DPD Predict 1-hour notifications) and Royal Mail Click & Drop (Tracked 24/48, Special Delivery, and international CN22/CN23 customs pre-advice). You can also dispatch orders with FedEx, DHL, Evri, Yodel, UPS, and Parcel Force by recording tracking numbers manually.

How do Shopify and WooCommerce store integrations work?

WMSBIZ connects directly via 1-Click Shopify OAuth 2.0 (with Protected Customer Data Level 1 & 2 compliance to preserve complete delivery addresses) and native WooCommerce REST API keys. Orders sync automatically every 15 minutes or on-demand, inventory updates push back to stores in real-time with Safe Mode write protection, and order fulfillment status and tracking numbers are automatically transmitted back to your storefront.

How does Product Bundling and Kit inventory work?

WMSBIZ allows you to sell multipacks, gift hampers, and assembled product kits under a single master SKU. The system dynamically calculates real-time 'buildable inventory' based on the lowest stock quantity of constituent components. When an order is fulfilled, component parts are displayed on the pick list with their respective bin locations and automatically deducted from warehouse bins upon dispatch.

Can I use WMSBIZ for international shipping and customs?

Yes. WMSBIZ stores company GB and XI/EU EORI numbers, 6 to 10-digit HS/Tariff commodity codes, and Country of Origin on SKUs. It automatically generates certified PDF Commercial Invoices detailing Incoterms (DAP / DDP), line valuations, and customs declarations, while transmitting electronic pre-advice (ITMATT) to international couriers.

Can I manage wholesale B2B quotations and customer PO numbers?

Yes. You can prepare draft quotes with custom customer pricing tiers, then instantly Download PDF, Print, or Email the quotation to the client with one click. Customer Purchase Order (PO) numbers are tracked throughout the order lifecycle and printed on delivery note PDFs and dispatch screens.

What barcode hardware do I need to use WMSBIZ?

None! You do not need expensive proprietary RF guns. WMSBIZ features an Integrated Camera mode that turns standard iOS/Android smartphone or tablet cameras into live barcode scanners via WebRTC video streaming. Alternatively, you can plug in or pair any affordable USB or Bluetooth handheld barcode scanner via keyboard emulation mode.

How long is the free trial, and do I need a credit card?

We offer a fully-featured 14-day free trial. You do not need a credit card to sign up. In addition, our Free POS plan is 100% free forever for up to 100 SKUs and 100 orders per month.

Can I import my existing customers and inventory?

Absolutely. Our built-in data migration tools allow you to bulk-import your existing Customer databases, Product Catalogs, and current Stock Levels directly from CSV files or in 1 click from your connected Shopify or WooCommerce store.

Can I track multiple warehouses and mobile inventory vans?

Yes. WMSBIZ supports multi-location inventory. You can create physical warehouses, overflow storage depots, and mobile service vans, with full 2D coordinate bin mapping (Row, Bay, Shelf, Bin) and inter-location stock transfer movements.

Do you have a Developer API?

Yes. We provide a comprehensive REST API secured via JSON Web Tokens (JWT). You can use it to programmatically sync stock levels, create sales orders from custom storefronts, manage product intake, and integrate with ERP accounting platforms. View our API Reference in the Documentation.

Still have questions?

Our support team is here to help you evaluate if WMSBIZ is the right fit for your warehouse.

Start Free 14-Day Trial